More Information for Businesses
Typically, a small business has to “cover” a front door, reception area, welcome desk, or the like. A front area that is not staffed poses two problems:
- Customers (or clients or guests or patients) are not met and greeted, leading to their feeling like no-one really cares whether they are there. This situation has the potential to alienate customers, even driving them back out the door in frustration.
- The public has unrestricted access to the area, inviting possible breaches of confidentiality or security, or theft.
Many businesses and professional offices respond to this problem in several ways: they have a receptionist; they have bangles or chime alerts that make noise when someone comes in; they have a “Press this bell for Service” bell; or the person on duty just has to stay in the front area.
All of these, of course, pose significant dilemmas:
- Receptionists are expensive; even if they are given work at their station, it can be inefficient for a small business to have to have someone stationed at the front all the time. If they are given work to do, it has to be work that is not private or sensitive.
- Bangles and chime alerts are annoying; in addition whoever is ‘covering’ the front has to remain within earshot of them all the time. A call bell puts the onus on the customer to ask for attention (which many don’t like to do) and also requires that the person covering remains close by.
- For the person covering to just sit in the front area works fine, as long as the business has extra payroll to pay such a person, and as long as they don’t have to go to the bathroom or get a cup of coffee or go downstairs or out back to get stock or a file …..
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The ideal solution would enable the staff responsible for covering the front to move about, even leaving the area (an innkeeper doesn’t want to sit at the front desk all night in case a guest might show up), but would notify the staff person the moment someone came in, so that they could then be properly greeted.
NOTIFEX gives you that option. The NOTIFEX system, when a sensor is triggered, sends a signal to a small pager worn or carried by whoever is covering the door. NOTIFEX is affordable, reliable, unobtrusive, and easy to set-up and use. NOTIFEX was developed for health-care applications, so reliability was the top concern. While most businesses won’t need the full range of its signal (well over a mile in actual tests) you know the signal is strong enough that you’ll be assured of receiving your page. Sensors can be discretely placed, unobserved by the public. And there is a wide variety of sensors to suit your particular needs.
- If you run a B&B and miss one weekend guest because when they arrived there was no one there to greet them …
- If you own a gallery or a store and customers comes in while you are in the back, and they look around and leave – and you miss the sale …
- If you run an Attorney’s office, and have to pay someone to sit at the ‘front’ all day …
Then YOU NEED NOTIFEX!
